PRIVACY POLICY
Our goal at YachtCharterCatamaran is to safeguard your personal information and respect your right to privacy. This Privacy Policy explains how we gather, use, and safeguard the personal information you give us when you visit and use our website. If you have any questions or concerns regarding our data practices or your personal information, please get in touch with us as described below.
1. INFORMATION WE COLLECT
We collect personal information you freely provide when you use our website to make yacht reservations or engage with our services. This information could include your name, phone number, passport information, email address, and payment data. We require this data to process your yacht bookings, correspond with you, and protect your transactions. Additionally, we collect information about your travel plans, such as your yacht itinerary, departure and arrival dates, destinations, and any special requests or preferences. This helps us manage your reservations and ensure your yacht experience is tailored to your needs.
By collecting and using this information, we aim to provide you with a seamless and personalized experience while ensuring the security and efficiency of our yacht services.
We use your personal information to manage your experience effectively, including processing and confirming reservations, handling modifications or cancellations, and ensuring accurate travel arrangements. We also use your data to communicate booking confirmations, updates, reminders, and other relevant notifications. Your financial information is securely processed to complete transactions and prevent fraudulent activity.
2. HOW WE USE YOUR INFORMATION
- Booking and Payments: Your personal information is used to process and manage your yacht bookings and related payments. This includes confirming your reservations, handling changes or cancellations, and ensuring that all transactions are securely processed. Your payment details are used solely to complete your booking and prevent fraudulent activity.
- Customer Service: Your information allows us to provide efficient customer assistance. With access to relevant details, our support team can resolve issues promptly and improve your experience.
- Marketing: With your explicit consent, we may use your personal information to send promotional offers, yacht updates, and other marketing communications. These messages will inform you of special deals and experiences that enhance your travels.
- Improvement of Services: We gather and analyze non-personal data, such as usage trends and site interactions, to evaluate and improve our website and yacht services.
3. SHARING YOUR INFORMATION
- Yacht Operators: Your information may be shared with relevant yacht operators to facilitate your reservation. This includes confirming bookings, issuing charters, and managing arrangements.
- Legal Compliance: We may share your information as required by law or to protect our legal rights. This includes complying with legal obligations, enforcing terms and conditions, or addressing disputes.
4. DATA SECURITY
We are committed to securing your personal information through advanced technology during transmission and storage. While we uphold the highest security standards, no system is entirely immune to risk. For questions about data protection, please contact us at contact@yachtchartercatamaran.com
5. YOUR RIGHTS
We maintain robust security practices to safeguard your personal information. We regularly update our protocols to address new threats and ensure privacy and data integrity.
6. CHILDREN'S PRIVACY
We may update this privacy policy to reflect operational, legal, or regulatory changes. To be aware of any updates or modifications, you must periodically examine these policy.
7. CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy to reflect operational, legal, or regulatory changes. To be aware of any updates or modifications, you must periodically examine these policy.
9. Booking Terms
- Reservations & Payments: All yacht reservations must be made through our website or customer service team. Payment is required at the time of booking unless otherwise noted.
- Cancellation & Refunds: Cancellation policies vary by yacht operator. Refunds will be issued according to the provider's terms.
- Modifications: Changes to yacht reservations depend on availability and may incur additional fees.
- Travel Documentation: Customers are responsible for securing all required travel documents, such as passports and identification.
- Liability: YachtCharterCatamaran acts as an intermediary between customers and yacht operators. We are not liable for cancellations, delays, or disruptions caused by operators.
- Force Majeure: We are not responsible for service interruptions caused by events beyond our control, such as natural disasters, strikes, or government actions.
Any questions, concerns, or inquiries regarding contact us at +1 (805) 203-6280 or contact@yachtchartercatamaran.com
