CANCELLATION TERMS
CUSTOMER INITIATED CANCELLATIONS
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Yacht:
Cancellation policies for yacht bookings depend on the yacht service provider. Cancellations made far in advance may be eligible for a partial or full refund, whereas last-minute cancellations may result in unpaid deposits or charges. Specific terms differ according to the yacht provider's policies.
SERVICE PROVIDER INITIATED CANCELLATIONS
- Yacht: When the yacht service provider cancels the date due to unexpected problems, such as weather or technical difficulties, you will be offered a refund or rescheduling options according to the provider's rules.
REFUND POLICY
Yacht refunds depend on the provider's cancellation policies; some bookings may offer partial refunds if canceled within a specific window, while others may be non-refundable.
NO-SHOW POLICY
Our no-show policy applies to yacht reservations to ensure fairness and transparency in our cancellation and refund procedures. A no-show is when a consumer fails to cancel their reservation in advance and does not show up for their planned departure. Customers are not eligible for refunds or travel credits in these instances, as no-shows result in the forfeiture of the entire fare. We encourage all travelers to carefully verify their booking details and notify Yachtchartercatamaran as soon as possible if their reservations need to be changed.
CONTACT INFORMATION
For any inquiries, cancellations, changes, or refund requests, Yachtchartercatamaran's customer service team can assist you. You can reach us via email at contact@yachtchartercatamaran.com or by phone at +1 (805) 203-6280. Our dedicated customer service representatives are here to support you and ensure your travel experience is as smooth and hassle-free as possible.