1. ACCEPTANCE OF TERMS
These Terms and Conditions govern your access to and use of the yacht booking services provided by YachtCharterCatamaran ("we," "us," or "our") through our website. Our website and services are available to you under these Terms & Conditions.
2. SERVICES
YachtCharterCatamaran provides a platform through our website for users to search, compare, and book private and luxury yacht charters. Our services include facilitating bookings with various yacht operators, processing payments securely, and offering customer support for inquiries related to bookings, cancellations, changes, and other related services. The final confirmation of your booking is subject to the yacht provider. We act as an intermediary between you and these service providers and are not responsible for the performance of yacht operators or any other third party involved in your charter experience.
3. BOOKING AND PAYMENTS
- Booking Process: All reservations for yacht services booked through YachtCharterCatamaran are subject to availability and the terms and conditions of the respective yacht service providers. The details of your selected charter, including rental rate, taxes, and any applicable fees, will be displayed during the booking process. Please review all information carefully before confirming your reservation.
- Payment: Full payment must be made at the time of booking to confirm your reservation. Our website accepts various payment methods, including credit and debit cards. Once payment is received, you will receive a confirmation email with your yacht booking details.
- Cancellations and Changes: Any cancellations or modifications to your yacht charter are subject to the specific policies of the yacht provider. These may involve fees or restrictions depending on the booking terms. For assistance, please contact our customer support at +1 (805) 203-6280 .
4. PRICING AND TAXES
- Pricing: All listed prices on our site are in the appropriate currency and typically include applicable taxes and fees unless stated otherwise. Prices are based on real-time rates provided by the yacht service providers.
- Changes in Pricing: Yacht charter prices may vary due to demand, availability, seasonal rates, and currency fluctuations. The final rate at the time of booking confirmation is fixed and will not change afterward.
5. CREDIT CARD CHARGEBACKS
In the event of a dispute regarding a credit card charge for a yacht booking through YachtCharterCatamaran, please contact our support team first. If a chargeback is initiated, you are required to notify us. We will provide supporting documentation, including booking confirmations and applicable cancellation terms, to the payment processor.
If the chargeback is validated, we will issue a refund or adjustment accordingly. However, if it is deemed invalid, the original charge remains, and additional fees may apply. Unjustified chargebacks may result in restricted access to our services, and you may be required to use alternative payment methods in the future.
6. USER RESPONSIBILITIES
- Accuracy of Information: You are responsible for providing accurate personal and payment details when booking a yacht charter. This includes your name, contact info, and payment method. Always review booking details before finalizing.
- Compliance with Laws: You must comply with all local and international laws when booking and using yacht services. This includes observing marine regulations, customs requirements, and environmental laws applicable to the charter area.
7. YACHT PROVIDER POLICIES
When booking a yacht through YachtCharterCatamaran, you must follow the individual yacht operator's terms and onboard policies. These may include rules regarding safety, conduct, cancellation policies, and itinerary changes. We recommend reviewing these in advance and contacting the provider directly for clarification if needed.
8. PROHIBITED PRACTICES
Fraudulent behavior such as using stolen payment information or submitting false documentation is strictly prohibited. Disruptive behavior aboard a yacht, violating safety guidelines, or damaging the vessel or equipment can result in termination of service without refund and potential legal consequences.
9. INTELLECTUAL PROPERTY
All content on the YachtCharterCatamaran website is protected by copyright and trademark laws. No part of the website may be reproduced, distributed, or used commercially without written consent from YachtCharterCatamaran.
10. LIMITATION OF LIABILITY
YachtCharterCatamaran is not liable for damages or losses resulting from your use of our website or the services of third-party yacht providers. We do our best to offer accurate and uninterrupted service but cannot guarantee complete error-free operation or availability at all times.
11. GOVERNING LAW
These Terms and Conditions are governed by the laws of the jurisdiction where YachtCharterCatamaran operates. Any disputes will be resolved under those legal statutes, and by using our services, you agree to submit to that jurisdiction.
12. CHANGES TO TERMS AND CONDITIONS
These Terms & Conditions are subject to change at any time, at the sole discretion of YachtCharterCatamaran. To be aware of any updates or modifications, you must periodically examine these Terms and Conditions.
13. INDEMNIFICATION
Using YachtCharterCatamaran services implies that you accept full responsibility for protecting its affiliates and their officers, directors, employees, and agents (collectively, the "Covered Parties") against any liabilities, claims, losses, damages, and expenses, including reasonable legal fees.
14. CONTACT INFORMATION
Please feel free to contact us at contact@yachtchartercatamaran.com With any questions or complaints regarding these terms and conditions. We are available to help you with any questions you may have.
